UK-Lincoln: Internet services.

UK-Lincoln: Internet services.

Section I: Contracting Authority

I.1) Name, Addresses and Contact Point(s):
University of Lincoln
Brayford Pool,, Lincoln, LN6 7TS, United Kingdom
Tel. +44 1522837188, Email:
Contact: Vasos Melides
Main Address:

I.2) Joint procurement:
The contract involves joint procurement: No
In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
The contract is awarded by a central purchasing body: No

I.4)Type of the contracting authority:
Body governed by public law

I.5) Main activity:

Section II: Object Of The Contract

II.1) Scope of the procurement

II.1.1) Title: Student Accommodation Internet and Wi-Fi Provision
Reference number: 341

II.1.2) Main CPV code:
72400000 - Internet services.

II.1.3) Type of contract: SERVICES

II.1.4) Short description: This is a Contract Award Notice for an experienced provider that could help to enhance the student experience by providing quality wired internet and Wi-Fi provision to all of its managed student accommodation buildings/blocks. The providers needed to be competent and experienced in providing internet and Wi-Fi services, while understanding the needs of students in regard to internet and Wi-Fi provision. The service shall be further tailored to students studying at the University of Lincoln.

II.1.6) Information about lots
This contract is divided into lots: No

II.1.7) Total value of the procurement (excluding VAT)
Value: 1,099,192.5


II.2) Description

II.2.2) Additional CPV code(s):
32412110 - Internet network.
32400000 - Networks.
32510000 - Wireless telecommunications system.
32581000 - Data-communications equipment.

II.2.3) Place of performance
Nuts code:
UKF3 - Lincolnshire

Main site or place of performance:

II.2.4) Description of the procurement: The University of Lincoln have appointed an experienced supplier to provide wired internet and Wi-Fi provision to all of its managed student accommodation buildings/blocks. This service was being outsourced for the first time except for one accommodation block that is already externally provided. TUPE transfer of staff was not considered to apply. The providers needed to be competent and experienced internet and Wi-Fi providers and understand the specific needs of students and nuances in providing internet and Wi-Fi to students in a university setting. The service shall be further tailored to students studying at the University of Lincoln and includes, but is not limited to, the following: a simple log in process, the ability to roam across campus, guest log-in access, in room individual network provision and a dedicated 24/7/365 support helpline. The helpline offers students (of all technical ability) support with their registration, with logging in and with onboarding of their various devices. The University therefore required commitment from the provider that they will enhance the student experience through this contract.

The University wished to partner with an innovative, committed, and forward-thinking provider who'll work in conjunction with staff and students to drive a culture that innovates in order to enhance the student experience. The provider will undertake an active role throughout the life of the contract to regularly engage with stakeholders especially in relation to internet and Wi-Fi provision. This includes regular reviews of the service, audits, expert analysis of data and suggestions to improve the service delivery.

II.2.5) Award criteria:
Quality criterion - Name: Quality / Weighting: 60

Cost criterion - Name: Price / Weighting: 40

II.2.11) Information about options
Options: Yes
Description of these options:There is an option to extend the contract for two further periods of 12 months.

II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information: Not Provided

Section IV: Procedure

IV.1) Description

IV.1.1)Type of procedure: Open

IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement: No

IV.1.6) Information about electronic auction
An electronic auction has been used: No

IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure
Notice number in the OJEU: 2022/S 000-005347

IV.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

Contract No: 341
Lot Number: Not Provided
Title: Student Accommodation Internet and WIFI Provision

A contract/lot is awarded: Yes

V.2) Award of contract

V.2.1) Date of conclusion of the contract: 24/06/2022

V.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 4 (SME - as defined in Commission Recommendation 2003/361/EC)
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 4

V.2.3) Name and address of the contractor

The contract has been awarded to a group of economic operators: No

Contractor (No.1)
ASK4 Limited, 03980594
ASK4, Devonshire Green House, 14 Fitzwilliam Street, Sheffield, S1 4JL, United Kingdom
Tel. +44 1143033212, Email:
Internet address:
NUTS Code: UKE32
The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: Not Provided
Total value of the contract/lot: 1,099,192.5
Currency: GBP

V.2.5) Information about subcontracting
The contract is likely to be subcontracted: Yes
Value or proportion likely to be subcontracted to third parties:

Proportion: 20%
Short description of the part of the contract to be subcontracted:
Subcontractor will in part be responsible for the physical installation of equipment on site (overseen by ASK4 employees)
Section VI: Complementary information

VI.3) Additional information: To view this notice, please click here:

VI.4) Procedures for review

VI.4.1) Review body
University of Lincoln
Brayford Pool, Lincoln, LN6 7TS, United Kingdom
Tel. +44 1522837188

VI.4.3) Review procedure
Precise information on deadline(s) for review procedures: Not Provided

VI.4.4) Service from which information about the review procedure may be obtained
Not Provided

VI.5) Date of dispatch of this notice: 12/07/2022