Royal Armouries: GB-Leeds: CRM System

Royal Armouries is using Delta eSourcing to run this tender exercise

Notice Summary

Title:	GB-Leeds: CRM System
Notice type:	Competitive Contract Notice
Authority:	Royal Armouries
Nature of contract:	Not applicable
Procedure:	Not applicable
Short Description:	The Royal Armouries Museum (RA) aims to procure a user-friendly, holistic CRM service which serves the various interests of RA, does not demand disproportionate time and resources to manage, and empowers RA to pursue its corporate vision.
Published:	28/06/2019 10:36

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Competitive Contract Notice

1. Title: GB-Leeds: CRM System
2. Awarding Authority:
    Royal Armouries
    Armouries Drive, Leeds, LS27 9PF, United Kingdom
    Tel. 0113 220 1946, Email: procurement@armouries.org.uk, URL: https://royalarmouries.org/
    Contact: Procurement Officer, Attn: Katia Giovannini
3. Contract Type: Services
      Sub Type: Computer and related services.

4. Description: Customer Relation Management software package. Customer Relation Management software development services. The Royal Armouries Museum (RA) aims to procure a user-friendly, holistic CRM service which serves the various interests of RA, does not demand disproportionate time and resources to manage, and empowers RA to pursue its corporate vision.
5. CPV Codes:
   48445000 - Customer Relation Management software package.
   72212445 - Customer Relation Management software development services.

6. NUTS Codes :
   UKE42 - Leeds

7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: Leeds,
8. Reference Attributed by the Awarding Authority: RA-0162
9. Estimated Value of Requirement: Category H: 100K to 500K
Currency: GBP
10. Deadline for Expression of Interest: 13/07/2019 00:00:00
11. Address to which they must be sent:
   Not Provided

12. Other Information:
Other Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://neupc.delta-esourcing.com/tenders/UK-GB-Leeds:-CRM-System/B368S57K9V

To respond to this opportunity, please click here:
https://neupc.delta-esourcing.com/respond/B368S57K9V
TKR-2019628-PRO-15041093
Suitable for VCO: No
Procedure Type:OPEN
Period of Work Start date: 15/09/2019
Period of Work End date: 14/09/2022
Is this a Framework Agreement?: no

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Competitive Contract Award Notice

Associated Parent Notice
CompetitiveContractNotice - GB-Leeds: CRM System
1. Title: GB-Leeds: CRM System
2. Awarding Authority:
    Royal Armouries
    Armouries Drive, Leeds, LS27 9PF, United Kingdom
    Tel. 0113 220 1946, Email: procurement@armouries.org.uk, URL: https://royalarmouries.org/
    Contact: Procurement Officer, Attn: Katia Giovannini
3. Contract Type: Services
      Sub Type: Computer and related services.

4. Description: Customer Relation Management software package. Customer Relation Management software development services. The Royal Armouries Museum (RA) aims to procure a user-friendly, holistic CRM service which serves the various interests of RA, does not demand disproportionate time and resources to manage, and empowers RA to pursue its corporate vision.
5. CPV Codes:
   48445000 - Customer Relation Management software package.
   72212445 - Customer Relation Management software development services.

6. NUTS Codes :
   UKE42 - Leeds

7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: Leeds,
8. Reference Attributed by the Awarding Authority: RA-0162
9. Awarded to:

    Brightwire Technology Services Limited
    Unit 5, School Brae, Peebles, EH45 8AT, United Kingdom
    Tel. 0131 376 0000, Email: info@brightwire.net
    Attn: Client Services Director
Value Cost: 147,473.6
Is Awardee likely to subcontract?: No Awarded to SME?: Yes
10. Date of Contract Award: 06/11/2019
11. Number of Tenders Received: 6
12. Other Information:
Other Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://neupc.delta-esourcing.com/delta/viewNotice.html?noticeId=466721510
TKR-2020123-PRO-15861976
Suitable for VCO: No
Procedure Type:OPEN
Period of Work Start date: 10/11/2019
Period of Work End date: 10/05/2023