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York St John University: Business Process Support Services ITT

  York St John University is using Delta eSourcing to run this tender exercise

Notice Summary
Title: Business Process Support Services ITT
Notice type: UK4: Tender notice
Authority: York St John University
Nature of contract: Services
Procedure: Below threshold - Open competition
Short Description: The University has experienced sustained growth in applications from Africa, particularly Nigeria. To support this demand, as well as the potential for growth in other territories, YSJ operates a dedicated Africa Admissions Office in Lagos. The University seeks to tender for skilled and experienced providers to deliver this service in future. Other geographical locations would be considered, if demonstrably beneficial to the delivery of the service requirements. This office processes applications, conducts document verification, manages Pre-CAS interviews, and provides applicant support on behalf of the UK Admissions team. The University is retendering for a Service Provider to operate this service, ensuring high quality delivery, compliance with UKVI and University standards, and a seamless extension of the UK admissions function.
Published: 17/03/2026 11:07
This opportunity is currently OPEN. To respond to the opportunity, please click Register Interest and follow the on-screen instructions.

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Contracting authority




Contracting authority:

York St John University


Public Procurement Organisation Number:

PGRG-9322-VXQG


Address:


Lord Mayors Walk
York
YO31 7EX
UK


Contact name:

Not provided


Email:

procurement@yorksj.ac.uk


Telephone:

01904 876611


Website:

www.yorksj.ac.uk


Organisation type:

REGIONAL_AUTHORITY


Devolved regulations that apply:

None




Procedure



Procedure type:


Below threshold - open competition






Dynamic market:

No


Tenders received:

0


Tenders assessed:

0


Tenders from SMEs:

0


Tenders from VCSEs:

0




Special regime:


None



Scope



Title:

Business Process Support Services ITT


Reference number:

TEN035


Main procurement category:

SERVICES


Description:

The University has experienced sustained growth in applications from Africa, particularly Nigeria. To support this demand, as well as the potential for growth in other territories, YSJ operates a dedicated Africa Admissions Office in Lagos. The University seeks to tender for skilled and experienced providers to deliver this service in future. Other geographical locations would be considered, if demonstrably beneficial to the delivery of the service requirements. This office processes applications, conducts document verification, manages Pre-CAS interviews, and provides applicant support on behalf of the UK Admissions team. The University is retendering for a Service Provider to operate this service, ensuring high quality delivery, compliance with UKVI and University standards, and a seamless extension of the UK admissions function.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-York:-Office-support-services./427853AJ73

To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/427853AJ73





Total value (estimated):


GBP 100,000 including VAT





Description





Description:

Not provided





Suitable for SMEs:

Yes


Suitable for VCSEs:

No




Contract dates (estimated):

01/06/2026 to 31/05/2028


CPV classifications:


79500000 - Office-support services.



Contract can be extended:

No



Delivery regions:


UKE21 - York



Award criteria:


Name: Account management / Weighting: 5

Name: Proposal, case studies and evidence of capability / Weighting: 40

Name: Management information and reporting / Weighting: 5

Name: Social and ethical impact of business / Weighting: 20

Name: Pricing and overall value for money / Weighting: 30







Documents



Associated tender documents:


Not provided


Technical specifications:


Not provided



Submission




Enquiry deadline:

03/04/2026 Time: 12:00


Tender submission deadline:

10/04/2026 Time: 12:00


Submission address and any special instructions:

https://neupc.delta-esourcing.com/respond/427853AJ73


An electronic auction will be used:


No





Other information



Legal and financial capacity conditions of participation:

Not provided


Technical ability conditions of participation:

Not provided


Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP):

Not provided


Government Procurement Agreement (GPA):

Not provided


A conflicts assessment has been prepared and revised:

No



Other organisations


Not provided

View any Notice Addenda

View Award Notice