Competitive Contract Notice Addendum

Associated Parent Notice
CompetitiveContractNotice - GB-YORK: Customer Relationship Management (CRM) Services ITT
1. Title: GB-YORK: Customer Relationship Management (CRM) Services ITT
2. Awarding Authority:
York St John University
Finance Department, Lord Mayor's Walk, York, YO31 7EX, United Kingdom
Tel. 01904 876611, Email: procurement@yorksj.ac.uk, URL: www.yorksj.ac.uk
Contact: Victoria Betts, Attn: Supply Chain Manager
Sub Type: Computer and related services.

4. Description: Customer Relation Management software development services. The University requires the delivery of additional functionality on our existing Dynamics CRM platform. Existing user stories need to be delivered as well as analysis to discover new user stories and use cases. Our aim is to produce a minimum viable product (MPV) to support business processes. It should be noted that this work has already been started on delivery of several requirements, work is also required for completion of those already started.
5. CPV Codes:
72212445 - Customer Relation Management software development services.

6. NUTS Codes :
UKE21 - York

7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: York,
8. Reference Attributed by the Awarding Authority:
9. Estimated Value of Requirement: Category J: 25K to 50K
Currency: GBP
10. Deadline for Expression of Interest: 29/05/2024 15:00:00
11. Address to which they must be sent:
Not Provided

12. Other Information:
Other Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://neupc.delta-esourcing.com/delta/viewNotice.html?noticeId=862318180

13. Description of Amendment / Addition: The original draft of this notice erroneously stated that this work was not suitable for Small to Medium-sized Enterprises (SMEs). To clarify, this work would indeed be suitable for SMEs, and their participation in this exercise is welcomed. TKR-2024515-PRO-26055188

Suitable for VCO: No
Procedure Type:OPEN
Period of Work Start date: 01/07/2024
Period of Work End date: 31/10/2024



Complementary Information
Funding:
Is this a Framework Agreement?: no