Contracting authority

Contracting authority:

Royal Armouries Museum

Public Procurement Organisation Number:

PCCZ-9656-MDZP

Address:

Armouries Drive
Leeds
LS10 1LT
UK

Contact name:

Procurement Department

Email:

procurement@armouries.org.uk

Telephone:

+441132201946

Website:

Not provided

Organisation type:

REGIONAL_AUTHORITY

Devolved regulations that apply:

None

Procedure

Procedure type:

Open procedure

Preliminary market engagement conducted:

Not provided

Special regime:

None

Scope

Title:

Man Guarding Services

Reference number:

RA-0215

Main category:

SERVICES

Description:

Procurement Description
The provision of requested security services for museum internal/external guarding at Royal Armouries Leeds & Fort Nelson (Portsmouth).
Door Supervision at Fort Nelson, and call-out services for rapid mobile response to alarm activations and other out-of-hour emergency response at Fort Nelson.

Current Service Scope
The service covers the following but not limited to:
• Static guarding at designated internal and external locations, including entrances, galleries, public areas, back-of-house areas and perimeter points.
• Patrolling services including routine and ad hoc patrols of buildings, external grounds, car parks and other identified risk areas.
• Access control for staff, visitors, contractors and deliveries, including monitoring entry and exit points and challenging unauthorised access.
• Incident response including dealing with security incidents, disturbances, emergencies, suspicious activity, theft, vandalism and breaches of site rules.
• Alarm response and out-of-hours call-out services at Fort Nelson, including rapid mobile response to alarm activations and emergency attendance when required.
• Door supervision services at Fort Nelson where required for events or operational activity, delivered by appropriately licensed personnel.
• Visitor and public interface duties, ensuring security staff act as ambassadors for the sites by providing directions, reassurance and professional assistance where appropriate.
• Emergency support including evacuation assistance, fire alarm response, lockdown support, first response actions and liaison with emergency services.
• Monitoring and reporting of incidents, patrols, defects, hazards and security concerns, with clear written records and timely escalation to the Authority’s nominated representatives.
• Key holding and site security support where required, including securing and opening premises in accordance with agreed procedures.
• Event and operational support for planned activities, exhibitions, high-footfall periods and other occasions requiring enhanced guarding presence.
• Compliance and assurance including the provision of suitably trained and SIA-licensed personnel, supervision arrangements, uniformed presentation, and adherence to all relevant legislation, standards and site-specific policies, procedures and risk assessments.

Estimated Contract Value (incl. VAT): £216,000
• Initial term: £130,000
• Optional extensions: £86,000
To view this notice, please click here:
https://neupc.delta-esourcing.com/delta/viewNotice.html?noticeId=1055046844

Total value (estimated):

GBP 216,000 including VAT

Contract dates (estimated):

01/04/2027 to 31/03/2030

CPV classifications:

79710000 - Security services.

Delivery regions:

Not provided

Participation

Suitable for SMEs:

Yes

Suitable for VCSEs:

No

Engagement

Engagement deadline:

17/08/2026

Engagement status:

The engagement has not yet been carried out.

Engagement process description:

The key purpose of this notice is to alert the market to the Tender and to flag the new social value criteria and outcomes that are being proposed for it, and thus to obtain feedback from suppliers.

The social value outcomes that will form 10% of the quality evaluation criteria will consist of the following:

1.Fair work – Create and retain high quality jobs
Suppliers will need to demonstrate that they are providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified

2.Fair work - Fair pay practices
Suppliers will need to demonstrate that they provide payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce.

Suppliers wishing to participate must email the Estates Team at Thomas.Griffin@armouries.org.uk to request the supplier questionnaire by 07 August 2026 at 12:00 and return it completed no later than 17 August 2026 at 17:00.

Submission

Other organisations

Not provided