Contracting authority

Contracting authority:

Royal Armouries Museum

Public Procurement Organisation Number:

PCCZ-9656-MDZP

Address:

Armouries Drive
Leeds
LS10 1LT
UK

Contact name:

Procurement Department

Email:

procurement@armouries.org.uk

Telephone:

+441132201946

Website:

Not provided

Organisation type:

REGIONAL_AUTHORITY

Devolved regulations that apply:

None

Procedure

Procedure type:

Open procedure

Preliminary market engagement conducted:

Not provided

Special regime:

None

Scope

Title:

Service and Maintenance of Fire and Security Systems

Reference number:

RA-0218

Main category:

SERVICES

Additional procurement type:

SUPPLIES

Description:

Procurement Description:
To service and maintain all systems that cover 3 sites in Leeds and 1 at Fort Nelson. For Leeds and the Fort, this covers security access management intruder systems.
Fire detection, and alarm equipment are for 3 sites at Leeds only.
To be managed to the highest operational standards, through a fully comprehensive planned preventative maintenance schedule in compliance with all relevant Health & Safety Regulations and industry standards. Ensure continuous monitoring and responsiveness through an approved system, such as Redcare or an equivalent monitoring service.

Current scope
•Fire systems (Leeds only) – fire alarm and detection systems, control panels, interfaces, detectors, call points, sounders, and associated equipment
•Security systems (Leeds and Fort) – intruder alarms, access control systems, CCTV, door entry/intercom systems, monitoring connections, and associated hardware/software
•Routine servicing and maintenance (both sites) in accordance with manufacturers’ recommendations, statutory requirements, and relevant British Standards
•Reactive maintenance and fault rectification (both sites) including replacement of defective components and restoration of systems to full working order
•24/7 emergency call-out support (both sites) where required, with defined response times for critical system failures
•Testing, certification, and compliance reporting (both sites) following maintenance visits and remedial works
•Provision of maintenance records, asset information, and service reports (both sites) for each visit
•Advice on lifecycle replacement, system upgrades, obsolescence, and compliance risks (both sites)
•Liaison with monitoring providers (both sites) and support for alarm signalling services where applicable
•Management of false alarms, recurring faults, and system performance issues (both sites)
•Attendance at site meetings (both sites) where necessary to review performance, risks, and planned works
The appointed contractor shall ensure that all services are delivered by competent, suitably qualified personnel, in compliance with all relevant health and safety legislation, fire safety requirements, industry standards, and best practice.

Estimated Contract Value (incl. VAT): £380,000
• Initial term: £180,000
• Optional extensions: £120,000
• Other options (variations, e.g. additional works provisions): £80,000
To view this notice, please click here:
https://neupc.delta-esourcing.com/delta/viewNotice.html?noticeId=1054973455

Total value (estimated):

GBP 380,000 including VAT

Contract dates (estimated):

01/03/2027 to 28/02/2030

CPV classifications:

31625100 - Fire-detection systems.

31625200 - Fire-alarm systems.

35121000 - Security equipment.

35125300 - Security cameras.

45222300 - Engineering work for security installations.

45312100 - Fire-alarm system installation work.

50700000 - Repair and maintenance services of building installations.

Delivery regions:

Not provided

Participation

Suitable for SMEs:

Yes

Suitable for VCSEs:

No

Engagement

Engagement deadline:

17/08/2026

Engagement status:

The engagement has not yet been carried out.

Engagement process description:

The key purpose of this notice is to alert the market to the Tender and to flag the new social value criteria and outcomes that are being proposed for it, and thus to obtain feedback from suppliers.


The social value outcomes that will form 10% of the quality evaluation criteria will consist of the following:

1.Fair work – Create and retain high quality jobs
Suppliers will need to demonstrate that they are providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified

2.Fair work - Fair pay practices
Suppliers will need to demonstrate that they provide payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce.

Suppliers wishing to participate must email the Estates Team at Thomas.Griffin@armouries.org.uk to request the supplier questionnaire by 07 August 2026 at 12:00 and return it completed no later than 17 August 2026 at 17:00.

Submission

Other organisations

Not provided